Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
By Ben Thompson|28th March 2023
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
By Alex Wood|27th March 2023
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
By Colin Cosell|24th March 2023
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
By Julia Belle|17th March 2023
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How Sales Leaders Can Support Every Seller on the Team
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The New Normal:Sales Edition
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Sales Automation:Is it the key to boosting revenue and increasing efficiency?
Artificial intelligence (AI) is helping companies boost lead volume, improve close rate, and supercharge overall sales performance.
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The Business Impact of the War Between Ukraine and Russia
Looking into the business impact of the devasting war on Russia and Ukraine, based on findings from top business articles.
Ellen Fearnley
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What’s a Culture Curator?
And could having one be the key to unlocking your sales team’s potential?
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The Future Sales Pipeline: A Look Beyond 2022
What is a sales pipeline, and what does it look like in this “new normal”?
Colin Cosell
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Customer Relationship Building in the Digital Sales World
Why you should be focused on perfecting your digital sales strategy.
Kristina Cartwright
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What sales leaders are thinking about in 2022
Sales performance management tips and strategies.
Kelley Iuele
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Leadership Innovation: People, Process, Technology
Senior sales leaders discuss some of their experiences and lessons learned from disruptive times and what leadership innovation looks like.
Ellen Fearnley
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Link In or Lose Out:How to do LinkedIn Right with Lea Turner
15 minutes
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Hot Topics in Customer Experience
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15 minutes
Operations
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Banish Burnout:Crucial Questions to Ask Yourself Today
It’s January (still?) and that ‘new year, new me’ energy is likely waning. So how can we take care of ourselves, and those around us ...
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If You’re Not Doing This in 2023, You’ll Be Left Behind:Advice from Sprinklr
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Ensuring your customers experience a consistent and frictionless journey requires an omnichannel, “phygital” experience—one that connects them online
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The Future of Virtual Interactions
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Why Sustainability Matters:Sir Tim Smit, Jamie Laing and Tessa Wernink at Bristol’s Blue Earth Summit
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15 minute