Podcast - CX

If You’re Not Doing This in 2023, You’ll Be Left Behind:
Advice from Sprinklr

18th January 2023

This is Strategy for Breakfast. The podcast all about real business challenges based on real business conversations, and this week, we’re focusing on unifying customer experience! Joining us is the fantastic Joe Charnitski, director for CXM Best Practices at Sprinklr. Let us know what you think in the comments or email podcast@gdsgroup.com.

Discussion points

  • How can we unify customer experience management?
  • How can we create a rapid, actionable insight network for organisations?
  • What are Sprinklr working on that’s exciting you right now?

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