Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
Sales
Article
Human Resource Executives Talk Trends in Diversity, Inclusion at 2019 HR Insight Summit [Full Report]
HR executives from Cigna, Achievers, PNC Bank and more share actionable insights on Human Resources Programs fit for 2020. Human Resources does more
CX
Article
Top 3 Challenges in Customer Experience (CX) Automation 2022
Senior executives discuss the top priorities in getting CX and automation right in their businesses
Supply Chain
Article
How to Improve Supply Chain Sustainability in 2022?
GDS’ Meet the Boss Roundtables connect 6 C-level executives in closed-door conversations around challenges in their industries.
HR
Article
How Can HR Leaders Effectively Improve Employee Wellbeing in 2022?
Technology
Article
The Key to Digital Business Transformation in 2022
Digital business transformation strategies, connectivity, and how it can help improve operations, customer service, and business agility.
HR
Article
Old Game, New Rules: Getting Results in a Cookie-Less World
Marketing
Article
How to Improve Customer Experience with AI-Enabled Sentiment Analysis
AI-enabled sentiment analysis is a powerful means of bolstering our customer experience potential, but how do we action it?
HR
Article
How to Leverage Data & Analytics to Enhance HR
An effective Human Resources division will serve as the first and last line of defense against Covid-19 both in the workplace and surrounding it.
Health & Safety
Article
How Does Communications Software Improve the Mental Health of Remote Workers?
Communications software sits at the backbone of every effective health & safety strategy and its implementation will be critical to drive positive inf