Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
Operations
Article
Psychological Safety in the Innovation Process
CX
Article
The Next Level of CX:Being Unique, Relevant and Creating a Seamless Journey
How are you delivering proactive customer service, implementing technology to assist, and driving customer loyalty?
IT
Article
Why Transformation Requires Companies to Rethink Security
Sales
Article
The New Normal:Sales Edition
IT
Article
Cyber Insurance: Why companies need it now more than ever
As cyberattacks become more sophisticated, companies are increasingly turning to cyber insurance to help mitigate the financial fallout from a breach.
CX
Article
Why Financial Service Companies need to Humanize their Customer Engagement
How can you transform and scale your customer experience – leveraging technology to predict and adapt to individual customer needs?
Marketing
Article
The Great Data Giveaway: The Death of Cookies and Why Customers’ Attitudes Are Changing
Cookies are dying, laws are being passed and consumers are increasingly saying no to giving you their data – but what are brands and marketers doing a
Marketing
Article
Why Marketers Should Stop Using the Term “Consumer”
How changing the way we view ourselves can help sustainability efforts
HR
Article