Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
HR
Article
Mental Health at Work: Mind the Gap
A staggering 42% of employees say their organisation offers little mental health support. But only 4% of senior executives agree. That’s a big gap.
Marketing
Article
Evolution of Marketing
Where is marketing going? What is its evolutionary path? We asked Alexis Oger, Vice President EMEA Marketing at the tech giant, Dell Technologies
IT
Article
Is Agile the Future of Banking? And if so, how?
Why does it still take over 100 taps to open an account online at some traditional banks?
HR
Article
Digital Transformation In The Workplace
How do HR leaders make the most of new technologies to deliver a great employee experience?
Sales
Article
When Buyers Grow And Sellers Stall
Buyers spending less time with sellers is a long-term trend that has been accelerated by the pandemic. The question is: how should sellers respond?
Operations
Article
What is ESG in Supply Chain and Why is It So Important?
Environmental, social, and corporate governance is now a vital part of supply chain strategy. But making it work is going to take a lot...
Marketing
Article
Data and Analytics: How do you Anticipate the Conversation?
What are the main challenges in embracing a data-driven marketing approach?
CX
Article
Using technology to improve the customer experience
How are AI chatbots improving the customer service experience from a customer’s point of view and from a business’ point view?