Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
Technology
Article
Blockchain Beyond FinTech – Why American Voters Should Be Interested
How leaders in the finance industry say block chain will soon revolutionize the gaming industry and the election process
Sales
Article
Marketers Talk Fundamentals of Digital Customer Journey at CMO Insight Summit
Marketers from Anheuser-Busch, PGA, Unilever and more share insights at the 2019 executive event.
Sales
Article
Why can’t telcos get customer experience right?
The telecoms industry as a whole typically performs poorly when it comes to customer experience. So where does it need to change?
Sales
Article
Human Resource Executives Talk Trends in Diversity, Inclusion at 2019 HR Insight Summit [Full Report]
HR executives from Cigna, Achievers, PNC Bank and more share actionable insights on Human Resources Programs fit for 2020. Human Resources does more
HR
Article
How to Use HR Analytics to Drive Your Workforce Forwards
Analytics aren’t just critical to the potential of HR, but the wider businesses' too. How then, can we use them to drive our workforce forwards?
Marketing
Article
Data and Analytics: How do you Anticipate the Conversation?
What are the main challenges in embracing a data-driven marketing approach?
IT
Article
Artificial Intelligence vs Augmented Intelligence
CX
Article
Top 3 Challenges in Customer Experience (CX) Automation 2022
Senior executives discuss the top priorities in getting CX and automation right in their businesses
IT
Article