Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
HR
Article
The latest HR trends
The Future of Work in the post pandemic era
Operations
Article
How to Face the Challenges of Operations Management
HR
Article
Avoiding “Career FOMO”
Inclusion in a Hybrid Future Workplace
Operations
Article
Banking on Sustainability:Why Purpose Over Profit Matters to Companies and their Customers
Stimulating long-lasting, sustainable value and having a positive impact on your customers, their communities and wider society is the new profit...
Operations
Article
Healthcare: Where Do We Go from Here?
In the wake of the pandemic, the industry is changing. But what does the future look like?
CX
Article
Digital Customer Experience Trends
What the last year has looked like in a digital-first world – and what it means for the future.
HR
Article
Getting Your People to Embrace AI
How engaged employees break down the barriers to digital transformation, instead of standing in the way.
Marketing
Article
Opinion: The Celebrity Creative Director
Should influencers have a seat in the C-suite?
Sales
Article
Customer Relationship Building in the Digital Sales World
Why you should be focused on perfecting your digital sales strategy.