Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
Marketing
Article
The Power of Customer-Driven ESG Standards
How are consumers forcing companies to align with their own ideals?
Operations
Article
The Missing Link: How to Utilize Supply Chain Insights to Increase Operational Productivity
When vital links in the supply chain are broken, how do the right insights lead to operational excellence?
CX
Article
Hybrid Journeys: Removing Friction for a Seamless Customer Experience
Bridging the online and offline customer journeys