Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
CX
Article
Customer Experience – The Trends of 2022 & Beyond
Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
CX
Article
Instant Gratification – When Self-Help Is the Best Help
How to give digital-first customers what they want, when they want it without creating friction points.
Operations
Article
Trends Transforming Frontline Operations Management
Versatility is the name of the game in the modern business, so how might we bolster our frontline operations to make it a reality?
IT
Article
3 Pillars of Web 3.0: More than Crypto
Web 3.0 is set to redefine the internet but what are some of the cornerstones we can expect to come to the fore?
IT
Article
The Challenges of Implementing AI: Part 1
How Artificial Intelligence (AI) is shaping the future.
Marketing
Article
Are you Marketing to Me?! Personalization at Scale
How can we create an irreplaceable role for our brand in consumers’ lives with personalized marketing?
HR
Article
How to Create a Culture of Compliance
Protecting your people, protecting your brand
CX
Article
Transforming CX for the Millennial and Gen Z Buyer
The Future of CX - How to connect, engage and convert the Millennial and Gen Z consumer.
Operations
Article
How to Futureproof Your Supply Chain Strategy
Global supply chains are under greater stress than ever, but how can moving from transition to transformation help us to realize success?