Latest Article - Marketing
The shift in marketing focus
Latest Article - Security
Why Talent, Not Skills, is the Key to Cybersecurity Success
We know there aren’t enough people to meet current and future cybersecurity needs. But are we focused on developing the right areas?
Latest Article - General
Becoming a 1.5°C company:Why Mars Is Spending $1billion on Becoming Sustainable
Taking a closer look at why and how one of the world’s biggest and most recognizable brands made sustainability one of its core business objectives.
Latest Article - Technology
Customer Experience (CX) Innovation Begins with a Simple Question:What If?
A Look at Learnings from H&M at the GDS CX Innovation Summit
Latest Article - CX
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
Health & Safety
Article
Healthcare and Digital Transformation: The Connected Patient
Marketing
Article
Tips for Improving Your Marketing ROI
Tips for improving your marketing ROI in 2022
CX
Article
Elevating your CX with new tech
In the age of the customer, experience reigns supreme. So how do brands take their CX efforts to the next level?
HR
Article
Design & Create for HR
Creating a framework when redesigning processes
HR
Article
Behavioral Economics in Practice: Values, Data, and Design Thinking
The theory of behavioral economics can help us to reveal new facets of the mind, but can it help to deliver a better HR function?
HR
Article
The Great Resignation, A Great Awakening?
The Great Resignation has caused attrition to soar in businesses worldwide, but how might we prevent its negative impact?
Marketing
Article
The Power of TikTok – Brand Building Through Micro-Storytelling
TikTok has become an increasingly powerful force in social media but how can we use it to drive business value?'
HR
Article
Hello Hybrid: The Future of Hybrid Working
Remote work is here to stay, how can organizations embrace and thrive in the new normal?
CX
Article
From Notifications to Enhanced Communications
Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.