Reimagining Customer Experience to Deliver Winning Growth Strategies
Dinner Location: Benoit
The imperative for growth through improved customer experiences has never been greater, yet fundamental shifts in what customer value are fast outpacing companies’ ability to keep up.
Companies have invested $5.9 trillion in digital transformations in the last 5 years, yet 78% of CEOs report their strategies are not delivering the return expected. Now, with all that has changed in the last 3 years – from customer and employee expectations to macro-economic turbulence making doing more with less a critical imperative – not only do companies still need to transform customer experiences, they also must transform how they approach it.
So, the stakes for making smart investments and getting them right have never been higher.
In this exclusive and intimate conversation with renowned industry thought leaders, we will discuss shifts that leading marketing and CX executives are making not only in new tool sets and skillsets, but most importantly a shift in mindsets that is proving to be the difference between transformations that are just expensive, and transformations that drive immediate and increasing growth and durable differentiation.
From the entire team at Meet the Boss, Microsoft, and Accenture, we look forward to hearing your thoughts and providing you with the right discussions to keep you on course, every course.
We hope to see you in New York City!
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed
Accelerate your projects
Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.
An engaged experience
An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation
Discover next-level ideas
Ensure project success with access to industry experts and cutting edge thought leadership
De-risk new projects
Gain a range of insights from peers and technical experts who are current with emerging business trends.
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Event Agenda
18:30 - 19:00
Arrivals, welcome drinks, and networking
19:00 - 19:30
Event welcome and introductions
19:30 - 21:15
Table discussions and three-course dinner
21:15 - 21:30
Event Wrap Up
Speakers
Emily He
Nick Law
About Microsoft
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
Find out more www.microsoft.com
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Find out more www.accenture.com