Build Dynamic and Reliable Customer Experiences with AI
How are you using data-driven insights to enable more meaningful and personalized customer experiences?
Today’s consumers expect an unprecedented level of customer service more than any previous generation. When they don’t receive the service or experience, they feel they deserve, they are vocal about it.
Fortunately, companies today are modernizing customer care by taking advantage of the new innovations in the marketplace such as conversational and generative AI. However, trust and reliability are vital in AI models to ensure a positive customer experience starting from the first interaction and throughout the buyer’s journey. How are you transforming customer care at your organization?
Join IBM and a select group of your peers as we discuss how to modernize customer experiences that become personalized and predictive, using the power of data and AI.
About IBM
IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership.
Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.
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Access to industry leading like-minded executives tackling similar initiatives
Discover
Collaborate and network to gain expertise and experience on how to best act and succeed
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In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
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In short, yes. However, please be aware that the majority of our events are for senior business leaders from the world’s leading organizations. You can of course always browse our content for free and engage on social media, as well as recommend your peers.